✉️ Get in Touch

We're here to help.

Questions about a course, a product, or just not sure where to start? Reach out — a real person will get back to you.

Send us a message

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Email Support

Email is the best way to reach us. We read every message and respond personally — no bots, no canned replies.

✉️ Email Us Now

[email protected]

What to expect

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Response Time

We typically reply within 1–2 business days (Mon–Fri, Pacific time).

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Real Humans

Your email goes straight to a team member — no ticket system, no AI auto-reply.

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Privacy

We will never share your information. Your question stays between us.

📝 Help us help you faster Including these details in your email helps us resolve your question on the first reply:

Which product or course you're asking about
Your order number (if you have one)
A brief description of the issue or question
The email address you used to purchase or sign up

Common questions

Frequently Asked

I didn't receive my purchase. What should I do? ▾

First, check your spam or promotions folder — Kajabi emails sometimes land there. If it's been more than 30 minutes and you still haven't received access, email us at [email protected] with your order confirmation and we'll sort it out right away.

Can I get a refund? ▾

We handle refund requests on a case-by-case basis. If you're not happy with a purchase, email us within 7 days and let us know what happened. We want every experience with Achieve Education to be worth your time.

I have a question about content inside a course. Who do I ask? ▾

Send your question to [email protected] and include the course name and the specific lesson or section. We'll either answer directly or connect you with the right person.

Do you offer bulk pricing for schools or organizations? ▾

Yes — if you're purchasing for a classroom, school, or organization, email us with the details. We're happy to discuss group pricing and licensing options.

I'm a parent looking for resources for my child. Where do I start? ▾

Browse our store by age and subject. If you're unsure which product fits your child's needs, just email us — we love helping families find the right fit.

Can I collaborate with or partner with Achieve Education? ▾

We're always open to meaningful partnerships — especially with educators, schools, and family-focused brands. Send us a short note at [email protected] and tell us about your idea.